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Likely, and I'm not really blaming the individual person

Posted on: August 3, 2017 at 19:17:05 CT
Cosmo MU
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they're taught to say things like "I'm here to make sure you are completely satisfied with your experience with me today, may I ask with whom I have the pleasure to speak with?"

They're just following a script.

And maybe I should add that this was AT&T that was the culprit today, and they took care of my issue very well and promptly, besides all the wordiness. Just a little pet peeve with the unnecessary babbling from customer service people working for huge companies is all.
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Dealing with customer service service people who are overly - Cosmo MU - 8/3 17:28:56
     But isn't part of their job performance based on - AllThingsKC KC - 8/3 19:00:06
          Likely, and I'm not really blaming the individual person - Cosmo MU - 8/3 19:17:05
               Completely agree. (nm) - AllThingsKC KC - 8/3 19:22:29
     Come here. I'll call you an idiot right off - JG MU - 8/3 18:54:50
     When I complained about my chiropractor office being - tigersknowbest MU - 8/3 18:52:10
          haha ok that's true, but - Cosmo MU - 8/3 19:11:44
          RE: When I complained about my chiropractor office being - SEMOTiger1 SEMO - 8/3 19:00:51
     RE: Dealing with customer service service people who are overly - SEMOTiger1 SEMO - 8/3 18:28:56
          Atta boy (nm) - Cosmo MU - 8/3 18:29:57
     called today to change my DirectTV package to a lower - 90Tiger MU - 8/3 18:02:44
     i had that with MLB.tv customer service last night - TigerwTLP MU - 8/3 17:34:11
          RE: i had that with MLB.tv customer service last night - Cosmo MU - 8/3 18:19:17
               that's what the internet was made for (nm) - phrejd MU - 8/3 18:20:44
     I'm really sorry to hear you are having trouble with - cnk ATL - 8/3 17:30:17
          i don't think you're a jim.(nm) - gmmm98 MU - 8/3 17:39:24
          pretty lame attempt (nm) - Sal KC - 8/3 17:30:48
               what are you going to do about it? - cnk ATL - 8/3 17:31:51
                    he's gonna plant drugs on you so fast (nm) - TigerwTLP MU - 8/3 17:34:41
                         I've mastered the art (nm) - Sal KC - 8/3 18:01:55
                              RE: I've mastered the art (nm) - Cosmo MU - 8/3 18:25:36
                         Well as fast as he can turn his body cam off real quick - Cosmo MU - 8/3 17:51:39
                         uh oh. now you've done it. - phrejd MU - 8/3 17:36:45
                              lol I never once said that - Sal KC - 8/3 18:07:13
                                   tell you what: why don't you explain this grueling process. - phrejd MU - 8/3 18:18:35
                                        I never said it was grueling either - Sal KC - 8/3 18:37:27
                              RE: uh oh. now you've done it. - Eggs MU - 8/3 17:41:08
                                   RE: uh oh. now you've done it. - TigerwTLP MU - 8/3 17:50:17
                                   i don't think i understand what is happening there (nm) - phrejd MU - 8/3 17:43:28




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