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I wonder if you "un-install" amazon from your roku, then

Posted on: July 25, 2016 at 13:35:48 CT

CulturedDan MU

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M.O.B. Votes:

re-install it (it will have you re-link it to your amazon account) if that will fix it.

I don't know if that will work, but that's what I would do first if I was in that spot.

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REPLY

MESSAGE THREAD

Question about Roku versus Smart TV... - Gyro MU - 7/25 13:29:04

Did you buy it at Walmart? (nm) - pickle MU

- 7/25 13:32:36

Are you signed into Amazon on the Roku with the same account - MIZDSP MU - 7/25 13:32:21

Yes(nm) - Gyro MU - 7/25 13:33:36

Hmm. Maybe try signing out and signing back in? nm - MIZDSP MU - 7/25 13:35:14

^try this before you do my suggestion(nm) - dangertim MU

- 7/25 13:36:16

are you able to watch amazon prime through your roku?(nm) - dangertim MU

- 7/25 13:31:45

Yes...just doesn't recognize that I have already purchased.. - Gyro MU - 7/25 13:32:16

Could've been a device-specific deal between Samsung - TigerNuts KC - 7/25 13:36:19

I don't think so, amazon has "add-on" subscriptions - dangertim MU

- 7/25 13:37:04

Yeah, it's odd, maybe I'll just call Amazon... - Gyro MU - 7/25 13:40:35

I wonder if you "un-install" amazon from your roku, then - dangertim MU

- 7/25 13:35:48

I'll try that...we've uninstalled other apps and re-install. - Gyro MU - 7/25 13:41:14

thanks for decreeing the death of cable - morry KC - 7/25 13:31:09

It's officially game over now that Playstation Vue offers - MIZDSP MU - 7/25 13:33:01